TERMS AND CONDITIONS
Last updated: 2024-10-01
1. Introduction
Welcome to Better Leaders Training Foundation LLC (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website located at https://www.bltf.org/ (“Service”). Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information.
By using our website and or Services, you agree to these Terms and our Privacy Policy (“Agreements”). If you do not agree, please contact us at contact@bltf.org.
2. Ownership, Financial Management, and Trademarks
Better Leaders Training Foundation LLC is a wholly owned subsidiary of iOpen Enterprises, LLC (“Parent Company”). All financial transactions, including payment processing and subscription management, are managed and processed directly by iOpen Enterprises, LLC.
All trademarks and service marks associated with Better Leaders Training Foundation LLC are registered and owned by iOpen Enterprises, LLC.
3. Communications
By using our Service, you agree to receive communications from us. You may opt out at any time by following the unsubscribe link or emailing contact@bltf.org.
4. Purchases
If you purchase products or services, you must provide accurate and complete payment information. We may use third-party services to process payments. We reserve the right to refuse or cancel orders for reasons including availability, errors, or suspected fraud.
5. Contests, Sweepstakes, and Promotions
Promotions may have separate rules. If there is a conflict, the Promotion rules apply.
6. Subscriptions and Automatic Renewal
Some services are billed on a subscription basis. Subscriptions automatically renew under the same conditions unless canceled.
Advance Notice: We will provide at least 14 days’ notice before any subscription renewal or fee change.
You may cancel your subscription at any time through your account page or by contacting us.
7. Free Trial
We may offer free trials at our discretion. If you enter billing information for a free trial, you will not be charged until the trial ends. We will notify you at least 3 days before the trial ends and before any charges are made.
8. Fee Changes
We may change subscription fees at the end of a billing cycle. We will provide at least 14 days’ advance notice. Continued use after a fee change constitutes agreement to the new fee.
9. Refunds
Refunds are available within 7 days of purchase. If required by law in your jurisdiction, you may have additional rights. Please contact us for assistance.
10. Content
You are responsible for any content you post. By posting, you grant us a license to use your content as needed for the Service. You retain ownership of your content. We may remove content that violates these Terms.
11. Prohibited Uses
You may use the Service only for lawful purposes. Prohibited uses include violating laws, harming minors, sending spam, impersonation, infringing rights, or interfering with the Service.
12. Analytics
We may use third-party providers to analyze Service usage.
13. No Use By Minors
The Service is for users 18 and older. We may require age verification and will terminate accounts of users under 18.
14. Accounts
You must provide accurate information and keep your account secure. If your account is terminated, you may appeal by contacting us at contact@bltf.org.
15. Intellectual Property
Service content (excluding user content) is owned by Better Leaders Training Foundation LLC or its licensors. All trademarks and service marks are registered to iOpen Enterprises, LLC.
16. Copyright Policy
We respect intellectual property rights. To report infringement, contact contact@bltf.org with the required DMCA information.
17. Feedback
By submitting feedback, you grant us the right to use it without restriction.
18. Links to Other Websites
We are not responsible for third-party websites. Please review their terms and privacy policies.
19. Disclaimer of Warranty
The Service is provided “as is.” We disclaim all warranties to the extent permitted by law.
20. Limitation of Liability
Our liability is limited to the amount paid for products/services. Some jurisdictions do not allow certain limitations, so these may not apply to you.
21. Termination
We may terminate or suspend your account for violations of these Terms. If your account is terminated, you may appeal by contacting us. Provisions that should survive termination will remain in effect.
22. Governing Law
These Terms are governed by the laws of Georgia, USA, unless otherwise required by local law.
23. Arbitration
23.1 Agreement to Arbitrate:
You and Better Leaders Training Foundation LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Service, or the relationship between you and the Company shall be resolved exclusively and finally by binding arbitration, rather than in court, except as otherwise provided below.
23.2 Arbitration Procedures:
Arbitration shall be conducted by a single arbitrator under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) in effect at the time the arbitration is initiated. The arbitration will take place in Atlanta, Georgia, unless both parties agree to a different location. The arbitrator shall apply the substantive law of Georgia, USA.
23.3 Exceptions:
Either party may seek injunctive or equitable relief in a court of competent jurisdiction for matters relating to intellectual property rights or unauthorized access to the Service.
23.4 Class Action Waiver:
You and the Company agree that any arbitration shall be conducted only on an individual basis and not as a class, consolidated, or representative action. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.
23.5 Costs:
Each party shall bear its own costs and expenses, including attorneys’ fees, except as may be awarded by the arbitrator under applicable law.
23.6 Severability:
If any part of this arbitration provision is found to be unenforceable, the remainder will remain in effect.
24. Changes to Service
We may change or discontinue the Service at any time. We will provide reasonable notice of significant changes.
25. Amendments to Terms
We may amend these Terms by posting updated terms. For significant changes, we will notify you by email or through the Service and require your acceptance before continuing use.
26. Waiver and Severability
If any provision is invalid, the remaining provisions remain in effect.
27. Acknowledgement
By using the Service, you acknowledge that you have read and agree to these Terms.
28. Contact Us
For questions, feedback, or appeals, contact us at contact@bltf.org.

